Heartland Digital Studio

(989) 331-0707

REPUTATION MANAGEMENT SERVICES

Collect, display, and control ratings from customers.
Ensure your business is always displayed in a good light.
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Build Trust Online and Win More Jobs

Homeowners hire contractors they trust. And today, that trust often starts with your online reviews. At Heartland Digital Studio, we help roofing, HVAC, and general contracting businesses manage their reputation, earn more positive reviews, and respond professionally to the occasional negative one.

Our Reputation Management Services for Contractors

  • Review Generation – Simple tools to encourage happy customers to leave reviews on Google and Facebook.

  • Review Monitoring – Stay on top of new reviews as they come in, so you never miss important feedback.
 
  • Response Templates – Professional, polite responses that show you care about customers (without you having to draft them from scratch).
 
  • Reputation Repair – Guidance for handling unfair or damaging reviews the right way.
 
  • Ongoing Tracking – Monthly reports showing your ratings, trends, and growth.

Your reputation is often the deciding factor when a homeowner is choosing between you and a competitor.

Our Reputation Process

1. Audit Your Current Reputation
We check your profiles on Google, Facebook, and other platforms to see where you stand.

2. Set Up Review Requests
We implement easy systems (email or text follow-ups) to ask satisfied customers for reviews at the right moment.

3. Monitor & Respond
We help you track incoming reviews and respond promptly, whether they’re glowing or critical.

4. Showcase Positive Reviews
We integrate your best reviews directly onto your website, building trust before a homeowner even calls.

5. Monthly Tracking & Adjustments
We keep you updated with clear reports and suggest ways to strengthen your online reputation over time.

Why Reputation Management
Matters for Contractors

Homeowners shop with trust.

Over 80% of homeowners read reviews before choosing a contractor.

Local SEO boost.

Google favors contractors with higher ratings and recent reviews.

Competitive edge

A 4.8-star contractor beats out a 3.2-star contractor — even if the work is the same.

Contact Us

Send us a message using the form below.